This Privacy Policy applies to the 366bat website and all associated services. Using our services is considered full acceptance of this Policy.

1 Introduction & Scope

366bat is a trusted online betting and gaming platform built with Bangladeshi users in mind. We understand that when you register on an online platform, the security of your personal information is one of your top concerns. This 366bat Privacy Policy ("Policy") clearly explains what data we collect, why we collect it, how we use it, and how we keep it safe.

This Privacy Policy applies equally to the 366bat website (366bat.net), the mobile app, and all our digital platforms. It takes effect as soon as you begin using our services, so please read it carefully before your first use.

366bat follows international data protection standards and places user privacy at the top of its priorities. Our goal is not just to deliver an enjoyable gaming experience, but to build a safe and trusted environment where you can play with complete peace of mind.

2 What information we collect

366bat collects only the information that is necessary — nothing more. We store only what is needed for registration, transactions, and service delivery.

Type of Information Example Reason for Collection
Identity Information Name, date of birth, national ID KYC verification and age confirmation
Contact Information Email, mobile number Account communications and security
Financial information BKash/Nagad number, bank details Deposit & Withdrawal Processing
Technical Information IP address, device type, browser Security & Fraud Prevention
Usage Data Betting history, login times Service Improvement & Responsible Gaming
  • Information voluntarily provided during registration (name, email, mobile number).
  • Identity documents uploaded during the KYC process.
  • Technical information collected automatically while browsing our site.
  • Information provided when contacting customer support.
  • Financial information required for payment processing.

3 How Your Information Is Used

366bat uses your information solely to provide you with better service. We never use your data for unnecessary or unethical purposes. Under the 366bat Privacy Policy, your information is used for the following purposes:

  • Creating, managing, and verifying accounts.
  • To securely process deposit and withdrawal transactions.
  • To prevent fraud, money laundering, and unauthorized access.
  • Providing customer service and technical support.
  • Personalizing promotional offers based on your preferences.
  • Betting patterns are monitored to promote responsible gaming.
  • Meeting legal obligations and fulfilling regulatory requirements.
  • To improve platform functionality and enhance the user experience.

366bat never uses your information for marketing purposes without your consent. You can opt out of marketing communications at any time.

4 Data Sharing Policy

366bat does not sell, rent, or share your personal information with any third party for commercial purposes. However, in certain specific situations, limited data sharing may be necessary, as clearly outlined below.

  • Payment Providers: Necessary information is shared with authorized payment partners such as bKash, Nagad, or banks to process transactions.
  • Technology Partners: Data may be shared with trusted technology service providers under strict confidentiality agreements to operate the platform.
  • Legal obligations: Information may be disclosed in response to a valid court order or lawful request from a government authority.
  • Fraud prevention: Minimal information may be shared with fraud detection agencies.

366bat never shares your information with advertisers, data brokers, or unrelated third parties.

5 Cookies & tracking

366bat uses cookies to ensure the website functions properly and to improve the user experience. Cookies are small text files stored in your browser. 366bat never stores personally identifiable information in cookies.

  • Essential Cookies: To maintain login sessions and ensure account security.
  • Functional cookies: To remember your language preference and personalized settings.
  • Analytics Cookies: To collect anonymous statistics for evaluating and improving site performance.

You can disable cookies from your browser settings. Please note, however, that disabling certain essential cookies may cause some features of the site to not work properly.

6 Data Protection Measures

366bat upholds the highest industry standards in protecting your data. Our security infrastructure is built across multiple layers, so that even if one layer is compromised, the remaining layers continue to keep your information secure.

  • All data transmissions are secured with 256-bit TLS/SSL encryption.
  • Data stored on our servers is protected with AES-256 encryption.
  • Two-factor authentication (2FA) is available for your account.
  • Regular security audits and penetration testing are conducted.
  • Real-time monitoring is active to detect suspicious login attempts.
  • 24/7 physical security is maintained at our data centers.
  • Employee access to data is restricted to the minimum necessary.

7 Your Rights

Every registered user at 366bat has fundamental rights regarding their personal data. We respect these rights and act on them as promptly as possible.

  • Right to Access: You can find out what information 366bat holds about you.
  • Right to Rectification: You may request corrections to any inaccurate or outdated information.
  • Right to Erasure: Under certain conditions, you may request account closure and deletion of your data.
  • Right to Object to Processing: You may opt out of marketing communications or profiling at any time.
  • Data Portability: You can receive a copy of your data in a readable format.

To exercise any of these rights, contact 366bat customer support. We typically process requests within 7 business days.

8 Data Retention Period

366bat retains your data only for as long as it is needed — no longer. While your account is active, information is kept to deliver our services. Once an account is closed, certain data may be retained for a defined period to meet legal obligations, after which it is securely deleted.

  • Active account data: retained for as long as the account remains active.
  • Transaction records: 5 years after the last transaction (as required by law).
  • KYC documents: 5 years after account closure.
  • Customer support conversations: 2 years.
  • Technical logs: 12 months.

9 Children's Privacy

366bat strictly does not provide services to anyone under the age of 18. We do not knowingly collect or process data from minors. If we confirm that data from a minor has been collected, it will be deleted immediately and the associated account will be closed.

If you become aware that a minor is using 366bat, please notify our customer support immediately.

10 Policy Changes

366bat may update this Privacy Policy at any time. For significant changes, we will post a notice on the website and may notify you via your registered email. Continued use of our services after any changes constitutes acceptance of the updated Policy. Please visit this page regularly and check the "Last Updated" date at the top.

If you have any questions about the 366bat Privacy Policy, our customer support team is always ready to help.